Feature Requests

Hi, Upwards of 50% on my business is for sellers agents and they are not getting the confirmation emails or reports. This needs to be added to the notification option. It is currently not an option and this market has changed and this option should be available. Thank you, Mike

Can we get a way to track the sewer scopes, pool inspections, mold inspections as a seperate metric?

On behalf of a Palmtech Complete client: It would be very helpful to have the ability to add placeholders for individual service fees (for example, mold inspections, radon testing, etc.). Currently, Palmtech only provides a placeholder for the total cost, which limits the ability to automatically populate itemized pricing within reports. Adding placeholders for individual fees would allow inspectors to clearly display and automate service-specific charges.

sometimes in a low/no signal area when opening the app it tries to auto sync and the only way to stop it is through phone settings this takes up a lot of time can we get a force stop the auto sync to work in no connection mode ive also experienced AI crashing when i loose signal momentarily and have to clear my cashe to restart the app from a white screen then have to turn off auto sync through settings.

Adding items to the report template directly during the inspection would make the process much easier and save time during the final report preparation on a PC. (open the template and adding the items)

I am currently experiencing an issue while using the Palm-Tech system and would appreciate your assistance. After scheduling an inspection, the client successfully signed the inspection agreement and completed the payment. Subsequently, the client requested to add a sewer scoping inspection. However, after adding this service, the system is not allowing me to attach or send the sewer scoping agreement. Additionally, the inspection agreement is now unable to be submitted. On our end, we are unable to add and see the sewer scoping agreement, which is preventing us from proceeding properly.

I would like to delete the restriction to use the same email for multiple clients.

I need a box for the client's current address to be added to section 3 client details when creating a new inspection (under add a new client) and for that field to sync with the contract field placeholders. This current address field shouldn't have an asterisk next to it as it should be an optional field because I know many inspectors in other states don't need to include the client's current address. In NJ, where I do all of my inspections, it is required to include the clients current address on the inspection agreement.

We currently do not have an option to distribute inspection reports to listing agents. This is a significant limitation, particularly when a single agent is acting as a dual representative or when we need to provide the report to listing agents for marketing and promotional reasons

I do not always have the client information when I am booking an appointment. I would like the option to skip adding the client until that information is provided.