If I have a client that does not have an email, How do I by-pass that section when creating an inspection?I work with several Realtors that have older clients that do not use email. So I need a solution to creating the client folder that does not require an email address.

Chris • 35m

Hello?

Chris • 28m

Sorry for the late response I am investigating for a workaround on this matter, since clients do need to sign an agreement via E-Mail and it is the main communication with the client therefore a client E-Mail is requiered.

Daniel • 26m

Give me 5 minutes, I'll check if there is a workaround.

Daniel • 26m

Can the Realtor email work or be used?

Chris • 26m

Thank you

Chris • 26m

I'll get back to you on that, thank you for your patience.

Daniel • 25m

Sorry for the late response, it is not possible to by-pass the E-Mail but it is possible to create a mock E-Mail in case the client does not have an E-Mail, just have in mind that the client will not receive the inspection nor payment E-Mail, in case you want to register a an E-Mail after the inspection is created this can be edited in the customer information at a later time.

Daniel • 20m

Usually the Realtor prints off the inspection and has them sign, I tried to use a Realtor's email for the client and it says that email is used already

Chris • 18m

the program will not let me go forward even with the Realtors email. Can that be fixed?

Chris • 17m

The other available option in order to go forward is to create a mock E-Mail so that the inspection can be scheduled, otherwise it wont let you create it.

Daniel • 17m

is there a way to use the same email more than once for a client? that way I can use their realtor's Email and they still get the agreement from the Realtor.

Chris • 15m

what is the Realtor's E-Mail?

Daniel • 12m

you mean their actual email address?

Chris • 11m

I have about 10 different Realtor's that have older clients that do some times not have an email address

Chris • 10m

I understand. I wanted to check if the Realtor's E-Mail was duplicated, but if it does give you that error message then it was already used in another client, in that case there is no way to use the same E-Mail address. The way to move forward is to create a fake E-Mail just considering that communication could be affected.